Frequently Asked Questions

Please find a list of frequently asked questions and answers below. If your question isn't answered here, feel free to contact us.


Prices & Payment Questions
Service & Repair

How long have you been established?

Bob Ritchie Ltd was established in 1990.
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Do you have a representative that can visit my company to discuss my requirements?

Yes, we have highly experienced Engineers who can visit your premises and talk though your requirements.
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Do you supply tooling and accessories?

Yes, we can supply accessories to suit most types of machines and can also supply new tooling including: Bandsaw Blades, Sawblades, Planer Blades, Cutterblocks and Chisels etc.
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What are your opening hours?

We open Monday to Friday, 0800 to 1700 hours
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Does your company purchase machines?

We do not currently purchase machines.
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Are prices inclusive of VAT?

All prices quoted excluded VAT and charged at the standard rate at the time of invoice.
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Do you take Credit Cards?

No we do not except credit or debit cards.
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Are you able to service and repair all types of machines?

Our team of Engineers can service and repair a wide range of machines and have many years of experience with all manner of machines.
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